Discussion Best Practices
The Discussion is a great place to learn in an interactive environment, so be sure to participate actively in the weekly Discussion. By doing so, the entire class benefits from the Discussion and learning is significantly enhanced. You will need to respond substantially to at least two of your classmateâ€™s posts. Please try to make your initial posts no later than Sunday night to give your classmates an opportunity to respond. You should also post throughout the week so that you can respond to any responses your classmates have made to your posts as well as participate in the Discussion. Be sure your post is grammatically correct, has been spell checked, and fully answers the question.
Describe three recent situations in which you were directly affected by poor product or service quality. What might have been the cause and how might statistical quality control help eliminate these situations?
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