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Assignment 2: Course Project—My OD Intervention Project—Task 4

This course has major assignments that will be due in Weeks 3 and 5. It will take more than a week’s effort to adequately complete them. Plan time to start the research and other work for those assignments earlier than the week in which they are due.

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The Chief Executive Officer (CEO) of the organization you have been working with over the past few weeks just called. She informed you that her organization is going to introduce a Total Quality Management (TQM) approach throughout the organization. She has asked for a report on the following:

  • An overview of the change leadership she should consider for introducing TQM, building readiness for change, and overcoming resistance to change.
  • The tools you would recommend to:
    • Control employee stress resulting from the change.
    • Communicate details about the change.
  • The process you would use to evaluate how well the change is working.

Be sure to explain your reasoning and justify your decisions. Note that you do not need to carry out these processes, only explain how you would complete these tasks.

Submission Details:

  • Present a 3- to 4-page paper in a Microsoft Word document formatted in APA style. Cite any sources you use on a separate page using the APA guidelines.
  • Name your file SU_MBA6505_W4_A2_LastName_FirstInitial.doc.
  • Submit your report to the W4 Assignment 2 Dropbox by Tuesday, January 24, 2017.

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